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For deliveries within Indonesia we use the trusted courier service provider, TIKI (www.tiki.id )
Standard Delivery Time
Please note that these estimations are provided by TIKI
Tracking Information
All orders delivered via TIKI will receive tracking number. We will send you a tracking number that you can use in www.tiki.id ; you might need to wait 24 hours for you to be able to track your order.
In addition, we maintain a record of your purchase history, product interests, and whatever other details that might enable us to improve your shopping experience. Analytics such as Site use and traffic patterns are also considered to help us improve the design of our website, the products we make and exclusive services we offer. At PT. Royal Stardom Indonesia, we understand and recognize that we must maintain and use customer information responsibly.
For further information and enquiries, please contact us at:
Delivery Cost
Delivery cost is based on delivery methods you choose and the weight and size of the items you have ordered. For oversize items, additional charges may apply.
Processing Time
Delivery will only be processed during our business days. Please take note, for purchases made on weekends or public holidays, it will be processed on the next business day.
Your selected item(s) with customized engraving may require an additional 1-3 working days to process the order.
Pre-Order
Please note that Pre-Order items may take up to 30 working days to be delivered from our warehouse due to production and logistics consideration.